Terms & Conditions

Junksale Limited

Terms and Conditions.

Nett 30 Days.

Junksale Ltd Amateur Radio Equipment listed is offered with no warranty, no return, no refund. The items are ‘Sold As Seen’. Where applicable we will identify any known faults and describe to the best our ability any issues, defects or whether the item is offered as for spares and repairs. If you are happy with our statement then please feel free to purchase. E&OE.

All late invoices will be charged with an additional 5% .

All new equipment is covered by the manufacturers warranty and can be returned direct back to the manufacture.
All goods remain the property of Junksale Ltd until paid for in full. Export items from the UK that need to be returned for a warranty claim are at the cost of the purchaser.

If the item falls outside the warranty claim, a quote will be issued to repair the item and only when payment has been received will any work be carried out on an out.
Radio & Linear amplifier output transistors are not warranted.
Antennae & relevant apparatus are not warranted against storm damage, protection against these elements is paramount.
Please not that goods returned that are not required & are not faulty may be subject to a 25% restocking charge.

The item must be returned with all the original packaging & be in as new condition unopened and not used. ‘Still in new condition’.
No VAT can be reclaimed on used items charged under the HM Revenue & Customs Margin Scheme.
None of our terms will affect your statuary rights.

Mail Order Delivery Details.

Next Working Day Delivery by ’12’ Noon Via DPD Local GPS Tracked. Highlands/Islands is a three day delivery. Orders taken over the weekend are dispatched on a Monday for delivery on a Tuesday. Orders taken on a Friday before 3pm will be shipped and delivered on a Monday ‘The Next Working Day’.

 

Part Exchange Purchases.

We offer the facility to part exchange your equipment with ourselves in part payment. In the event of a refund the firm will refund only the paid amount by the customer and the part exchange value will be issued to your account as credit and can be used on a future purchase. At no point will we  the firm refund money on the part exchange item.

 

General Data Protection Regulations

Junksale Ltd Data Protection Policy

Introduction

Junksale Ltd regards the lawful and correct processing of personal and sensitive data as an integral part of its purpose. Junksale Ltd believes this is vital for maintaining the confidence of customers, employees and other stakeholders about whom we process data, and ourselves.

Policy Statement

This Data Protection Policy explains how Junksale Ltd will meet its legal obligations concerning confidentiality and data security standards. The requirements within the policy are primarily based upon the EU General Data Protection Regulation (EU GDPR), which is the key piece of legislation covering data security and confidentiality of personal and sensitive personal data in the European Union.

  • Junksale will fully implement all aspects of the EU GDPR.
  • Junksale will ensure all employees and others handling personal data are aware of their obligations and rights under the EU GDPR.
  • Junksale will implement adequate and appropriate physical and technical measures and organisational measures to ensure the security of all data contained in or handled by its systems.

The main focus of this policy is to provide guidance about the protection, sharing and disclosure of personal data, but it is important to stress that maintaining confidentiality and adhering to data protection legislation applies to anyone handling personal data or personal sensitive data on behalf of Junksale.

Registration with the Information Commissioner

The Digital Economy Act 2017 requires every data controller (i.e. organisation) in the UK to pay a fee to the Information Commissioner’s Office (ICO) and outline the categories of data they hold about people, and what they do with it.

Definitions of Personal Data and Sensitive Personal Data

  • All identifiable customer data
  • All identifiable employee data
  • All other personal data processed by Junksale

 

Examples of personal identifiable data Junksale processes include:

  • Names, addresses, emails, phone numbers and other customer contact information
  • Credit or Debit card details to facilitate payment for goods
  • National insurance numbers and payroll data
  • Photographs, video and audio recordings

Certain types of data are regarded as sensitive and attract additional legal protection. Sensitive personal data is considered to be any data that could identify a person such as:

  • The racial or ethnic origin of the individual
  • Political opinions or affiliations
  • Religious beliefs or other beliefs of a similar nature
  • Membership of a trade union
  • Physical or mental health or condition
  • Sexual life
  • Commission or alleged commission of any offence
  • Any proceeding for any offence committed or alleged to have been committed or disposal of such proceedings or the sentence of court in such proceedings
  • Bank account details, any official identification details such as passport or driving licence numbers etc.

 

Data Protection Principles

The eight Data Protection principles that lie at the heart of the EU GDPR give the Regulation its strength and purpose. To this end, Junksale fully endorses and abides by the principles of data protection. Specifically, the six principles require that:

  • processed lawfully, fairly and in a transparent manner in relation to individuals;
  • collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
  • adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  • accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or are rectified without delay;
  • kept in a form which permits identification of the data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals, and;
  • processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

Personal data and sensitive personal data must not be used other than for the specific purpose required to deliver a product or service. The individual should always know that their data is being processed. When that data is especially sensitive, consent is required before the data can be processed by Junksale.

All data collected from people under the age of 16 (unless there are concerns about mental capacity in which case this should be extended) is to be treated as sensitive personal data.

A record can be in computerised and/or in a physical format. It may include such documentation as:

  • Manually stored paper files e.g. membership records, employee records
  • Hand written notes
  • Letters to and from Junksale
  • Electronic records
  • Printouts
  • Photographs
  • Videos and tape recordings

Backup data (i.e. archived data or disaster recovery records) also falls under the DPA; however, a search within them should only be conducted if specifically asked for by an individual as an official Subject Access Request.

Rights of Access by Individuals

The EU GDPR gives every living person (or their authorised representative) the right to apply for access to the personal data which organisations hold about them irrespective of when and how they were compiled, i.e. hand-written records, electronic and manual records held in a structured file. This is called a Subject Access Request. The EU GDPR treats personal data relating to employees, members and clients alike.

Practical Implications

Understanding and complying with the eight Data Protection Principles is the key to understanding and complying with Junksale responsibilities as the data controller. Therefore, Junksale will, through appropriate management, and strict application of criteria and controls:

  • Ensure that there are lawful grounds for using the personal data
  • Ensure that the use of the data is fair and meets one of the specified conditions
  • Only use sensitive personal data where we have obtained the individual’s explicit consent (unless an exemption applies)
  • Only use sensitive personal data, if it is absolutely necessary
  • Only obtain and use personal data for those purposes which are known to the individual
  • Ensure personal data is only used for the purpose it was given. If we need to use the data for other purposes, further consent will be obtained.
  • Only keep personal data that is relevant to Junksale
  • Keep personal data accurate and up to date
  • Only keep personal data for as long as is necessary
  • Always adhere to our Subject Access Request Procedure and be receptive to any queries, requests or complaints made by individuals in connection with their personal data
  • Ensure individuals are given the opportunity to ‘opt in’ to receiving mass communications
  • Take appropriate technical and organisational security measures to safeguard personal data.

In addition, Junksale will ensure that:

  • There is an employee appointed as the Security Information Risk Owner with specific responsibility for Data Protection in Junksale. This is currently the Director and company secretary
  • Everyone managing and handling personal data and sensitive personal data understands that they are legally responsible for following good data protection practice and has read and signed the Junksale Data Protection Policy.
  • Everyone managing and handling personal data and sensitive personal data is appropriately supervised.
  • Enquiries about handling personal data and sensitive personal data are dealt with promptly.
  • Methods of handling personal data and sensitive personal data are clearly understood by all employees
  • Methods of handling personal data and sensitive personal data are regularly assessed and evaluated by the Security Information Risk Owner and relevant members of the Executive team.
  • Performance with personal data and sensitive personal data handling is regularly assessed and evaluated by the Security Information Risk Owner and relevant members of the Executive team.

Roles and Responsibilities

Maintaining confidentiality and adhering to data protection legislation applies to everyone at Junksale. Junksale will take necessary steps to ensure that everyone managing and processing personal data understands that they are responsible for following good data protection practice. Employees will receive training and sign the Junksale Data Protection Policy as part of their induction.

All employees have a responsibility to:

  • Observe all guidance and codes of conduct in relation to obtaining, using and disclosing personal data and sensitive personal data
  • Obtain and process personal data and sensitive personal data only for specified purposes
  • Only access personal data and sensitive personal data that is specifically required to carry out their activity or work
  • Record data correctly in both manual and electronic records
  • Ensure any personal data and sensitive personal data is held is kept secure
  • Ensure that personal data and sensitive personal data is not disclosed in any form to any unauthorised third party
  • Ensure personal data and sensitive personal data is sent securely
  • Read and sign the policy, directing any questions to the Director and company Secretary.

Failure to adhere to any guidance in this policy could mean an individual(s) being criminally liable for deliberate unlawful disclosure under the EU GDPR. This may result in criminal prosecution and/or disciplinary action.

The company Directors are responsible for:

  • Determining if the business holds personal data and sensitive personal data and ensuring that the data is adequately secure, access is controlled and that the data is only used for the intended purposes
  • Providing clear messaging to all employees about data protection requirements and measures
  • Ensuring personal and sensitive personal data is only held for the purpose intended
  • Ensuring personal and sensitive personal data is not communicated or shared for non-authorised purposes
  • Ensuring personal and sensitive personal data is password protected when transmitted or appropriate security measures are taken to protect when in transit or storage.

Security Information Risk Owner – The Director and Company Secretary holds the post of Security Information Risk Owner. Responsibilities include:

  • Ensuring compliance with legislation principles
  • Ensuring notification of processing of personal data and sensitive personal data to the ICO is up to date
  • Providing guidance and advice to employees in relation to compliance with legislative requirements
  • Auditing data protection arrangements
  • Reporting on any breaches of Data Protection legislation
  • Ensuring those handling personal data are aware of their obligations by producing relevant policies, auditing the arrangements and ensuring the relevant people receive training

In the Security Information Risk Owner’s absence, advice can be gained from https://ico.org.uk/.

The Information Commissioner’s Office (ICO) – The Information Commissioner’s Office is responsible for overseeing compliance e.g. investigating complaints, issuing codes of practice and guidance, maintaining a register of Data Protection Officers. Any failure to comply with DPA may lead to investigation by the ICO which could result in serious financial or other consequences for Junksale.

Breach of Policy

In the event that an employee fails to comply with this policy, the matter may be considered as misconduct and dealt with in accordance with Junksale Disciplinary Policy.

Any individuals or organisations with whom Junksale data has been shared may be personally liable for any breach of the EU GDPR.

Dealing with a Data Breach

If a data breach is suspected, the person who identified the breach should immediately:

  • Notify the Director and Company Secretary

Following notification of a breach, the Security Information Risk Owner will take the following action as a matter of urgency:

  • Implement a recovery plan, which will include damage limitation
  • Assess the risks associated with the breach
  • Inform the appropriate people and organisations that the breach has occurred
  • Review the Junksale response and update our information security

E&OE Junksale Ltd.