Radio Manual’s & Brochure’s
Yaesu Brochure’s…
Commercial Invoices are thirty days net payment terms.
All late invoices will be charged with an additional 5% .
Used equipment items are sold with a warranty covering parts & labour, we do not warrant customer miss-use. See below LAMCO Approved USED Equipment Warranty.
All new equipment is covered by the manufacturers warranty and can be returned direct back to the manufacture.
All goods remain the property of LAM Communications Ltd until paid and delivered by LAMCO or either by a third party carrier or delivered to the shop counter signed ‘Click & Collect’. Money has been paid and funds have cleared our bank. ‘HSBC’. Please be aware that we retail on other external platforms and some items maybe out of stock and are undeliverable. In this case we advise you contact our sales office on 01226 361700 before ordering.
Export items from the UK that need to be returned for a warranty claim are at the cost of the purchaser.
If the item falls outside the warranty claim, a quote will be issued to repair the item and only when payment has been received will any work be carried out on an out of warranty status item. We will then return the item after the warranty claim at our cost. Radio & Linear amplifier output transistors are not warranted.
Antennae & relevant apparatus are not warranted against storm damage, protection against these elements is paramount.
Please not that goods returned that are not required & are not faulty may be subject to a 25% restocking
charge. The item must be returned at the customers expense with all the original packaging & be in as new condition unopened and not used. ‘Still in new condition’.
No VAT can be reclaimed on used items charged under the HM Revenue & Customs Margin Scheme.
None of our terms will affect your statuary rights.
We use a number of different shipping options for making our mail order deliveries. If in the event of damage or missing items you must notify us within one hour of delivery.
Terminology
Next Working Day Delivery by ’12’ Noon Via DPD Local GPS Tracked. Highlands/Islands is a three day delivery. Next working day id during the hours of 8am to 6pm or economy is a three to four day delivery. Where FREE delivery is offered we will ship by the most cost effective means. Orders taken over the weekend are dispatched on a Monday. Orders taken on a Friday before 3pm will be shipped the same day.
We follow the Distance Selling Regulations. You are entitled to a fourteen day money back guarantee if the item is not required. The item must be un opened and unused and be in as new condition so the item can be retailed again as a B-Stock item. This does not effect your statuary rights.
Once a refund has been agreed our accounts department will refund the agreed amount directly back to your payment source. within fourteen days. This does not effect your statuary rights.
Items that are faulty within thirty days of purchase are entitled to an exchange or a refund. Items that are faulty after thirty will be repaired. If the repair is unsuccessful and exchange will be offered. This does not effect your statuary rights.
All export orders are shipped from the United Kingdom with no UK VAT charged. All import Customs charges are your the customers responsibility. Import VAT, Import Commodity Charge and Customs Clearance charges are your the customer ‘s responsibility. LAM Communications Ltd has no responsibility in paying or refunding such charges.
All export returns are your responsibility to return the item via carrier/freight forwarder. All costs incurred are your the customers responsibility. We will where necessary ship at our cost either under warranty or replacement will pay the respective freight shipping charges at our cost LAMCO back to you the customer.
We offer the facility to part exchange your equipment with ourselves in part payment. In the event of a refund the firm will refund only the paid amount by the customer and the part exchange value will be issued to your account as credit and can be used on a future purchase. At no point will we the firm refund money on the part exchange item.
Golden Oldies Junksale USED Clearance.
This section of our web site is where we retail our clearance HAM radio equipment. All the Amateur Radio Equipment listed is offered with no warranty, no return, no refund. The items are ‘Sold As Seen’ and are deemed sold as spares or repairs. Where applicable we will identify any known faults and describe to the best our ability any issues, defects or whether the item is offered as for spares and repairs. If you are happy with our statement then please feel free to purchase. E&OE.
Rig Cheques are non-transferable and hold no monetary value. Rig Cheques cannot be exchanged or used after the written expiry date. Rig Cheques are only valid as a discount off the final price. Rig Cheques if purchased are non-refundable . LAM Communications Ltd is not responsible for any loss or damage of the Rig Cheque and will not accept any claim for compensation. Rig Cheques are deemed void if not validated officially by LAM Communications Ltd. Rig Cheques are limited to one voucher per transaction regardless of value. Rig Cheques are issued at the companies discretion. LAM Communications Ltd reserves the right to amend the terms and conditions herein without prior notice.
Please be aware that LAMCO Approved Warranty and LAMCO Select Used Approved is repair warranty only.
LAM Communications Ltd. will occasionally offer Free Delivery on orders over a certain value, this offer excludes The Scottish Highlands and Islands due to logistical costs, next day delivery is also not guaranteed in these areas
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Please note, that non-approved third party modification of Icom equipment will invalidate warranty. This also applies to the “Broad-banding” of some of our Amateur radio transmitters for use outside those bands and frequencies originally intended and stated for use by the manufacturer.
Any damage caused by non-approved out of band modification to an Icom Radio that is not factory approved will not be covered by Icom UK’s terms of warranty and will therefore be chargeable.
If you have any questions regarding this notice, please contact Icom UK on 01227 741741.
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Privacy Notice
At LAM Communications Ltd, we value your privacy. While we need to collect certain information from you in order to process your orders and make sure we provide essential customer service to our customers, we protect your personal information. Please read this statement to find out how we do that.
Privacy Notice
Purchases
At our website, we allow our visitors to purchase products online. In order to process the orders, we must collect your full name, address, delivery address (if different), telephone numbers, email address, and credit card information, including the type of card, the card number, expiration date, and card holder’s name. We make sure that this is collected and transmitted using secure technology. It is stored by us on a secure server to allow us to process credit card reconciliations, provide customer service, and handle audits and warranty claims, among other purposes.
Privacy Notice
As a convenience to our online purchasers, we may also offer them the convenience of being able to keep their personal information (but not their credit card information) stored in an online profile or customer account. This will make shopping easier for our repeat customers, as they will not have to re-enter their information every time they make a purchase. Users who choose this option will select a password, which will be the only way this information can be accessed, and they will be able to modify, change, or correct their information at any time. Customers who want to delete access to their online profiles can do so by calling customer services on 01226 361 700 or email sales@lamcommunications.net
Privacy Notice
Mailing List
We also allow our users to sign up for our mailing list by registering for our mailing list with their name and email address or by checking the appropriate box when purchasing. Users can remove their information from our mailing list at any time by sending an email with those instructions to sales@lamcommunications.net. In addition, every email from us will come with instructions for how to unsubscribe. For customers who have not made an online purchase, this will also remove their information from our database.
Privacy Notice
Sharing Information
We will not disclose any of your personally identifiable information except as necessary to fulfil your order, or when we have your permission, or under special circumstances, such as when we believe in good faith that the law requires it.
Privacy Notice
Security
We store all personal information on our password protected secure servers.
Privacy Notice
Cookies/Other Data Collection
A cookie is information that is stored by the server on the client side of a client/server communication. Typically, a cookie records your preferences when using a particular site. Cookies are commonly used to rotate the banner ads that a site sends so that it doesn’t keep sending the same ad as it sends you a succession of requested pages. They can also be used to customise pages for you based on your browser type or other information you may have provided the Web site. Web users must agree to let cookies be saved for them, but, in general, it helps web sites to serve users better. This web site may set cookies in your computer to provide you a better shopping experience and customised information by saving you time. However you may set your browser to refuse the cookies automatically or you may manually erase it from your browser.
Privacy Notice
For our internal purposes, we gather date, time, pages visited, originating search engine, and IP address of all visitors to our site. We keep this information for our internal security audit log and systems administration purposes, to help diagnose problems with our server, and to administer our web site.
Privacy Notice
LAM Communications Data Protection Policy
Introduction
LAM Communications regards the lawful and correct processing of personal and sensitive data as an integral part of its purpose. LAM Communications believes this is vital for maintaining the confidence of customers, employees and other stakeholders about whom we process data, and ourselves.
Policy Statement
This Data Protection Policy explains how LAM Communications will meet its legal obligations concerning confidentiality and data security standards. The requirements within the policy are primarily based upon the EU General Data Protection Regulation (EU GDPR), which is the key piece of legislation covering data security and confidentiality of personal and sensitive personal data in the European Union.
The main focus of this policy is to provide guidance about the protection, sharing and disclosure of personal data, but it is important to stress that maintaining confidentiality and adhering to data protection legislation applies to anyone handling personal data or personal sensitive data on behalf of LAM Communications.
Registration with the Information Commissioner
The Digital Economy Act 2017 requires every data controller (i.e. organisation) in the UK to pay a fee to the Information Commissioner’s Office (ICO) and outline the categories of data they hold about people, and what they do with it.
LAM Communications is registered with the ICO Under registration reference ZA268750 for the purposes of Retail and Wholesale.
Definitions of Personal Data and Sensitive Personal Data
Examples of personal identifiable data LAM Communications processes include:
Certain types of data are regarded as sensitive and attract additional legal protection. Sensitive personal data is considered to be any data that could identify a person such as:
Data Protection Principles
The eight Data Protection principles that lie at the heart of the EU GDPR give the Regulation its strength and purpose. To this end, LAM Communications fully endorses and abides by the principles of data protection. Specifically, the six principles require that:
Personal data and sensitive personal data must not be used other than for the specific purpose required to deliver a product or service. The individual should always know that their data is being processed. When that data is especially sensitive, consent is required before the data can be processed by LAM Communications.
All data collected from people under the age of 16 (unless there are concerns about mental capacity in which case this should be extended) is to be treated as sensitive personal data.
A record can be in computerised and/or in a physical format. It may include such documentation as:
Backup data (i.e. archived data or disaster recovery records) also falls under the DPA; however, a search within them should only be conducted if specifically asked for by an individual as an official Subject Access Request.
Rights of Access by Individuals
The EU GDPR gives every living person (or their authorised representative) the right to apply for access to the personal data which organisations hold about them irrespective of when and how they were compiled, i.e. hand-written records, electronic and manual records held in a structured file. This is called a Subject Access Request. The EU GDPR treats personal data relating to employees, members and clients alike.
Practical Implications
Understanding and complying with the eight Data Protection Principles is the key to understanding and complying with LAM Communications responsibilities as the data controller. Therefore, LAM Communications will, through appropriate management, and strict application of criteria and controls:
In addition, LAM Communications will ensure that:
Roles and Responsibilities
Maintaining confidentiality and adhering to data protection legislation applies to everyone at LAM Communications. LAM Communications will take necessary steps to ensure that everyone managing and processing personal data understands that they are responsible for following good data protection practice. Employees will receive training and sign the LAM Communications Data Protection Policy as part of their induction.
All employees have a responsibility to:
Failure to adhere to any guidance in this policy could mean an individual(s) being criminally liable for deliberate unlawful disclosure under the EU GDPR. This may result in criminal prosecution and/or disciplinary action.
The company Directors are responsible for:
Security Information Risk Owner – The Director and Company Secretary holds the post of Security Information Risk Owner. Responsibilities include:
In the Security Information Risk Owner’s absence, advice can be gained from https://ico.org.uk/.
The Information Commissioner’s Office (ICO) – The Information Commissioner’s Office is responsible for overseeing compliance e.g. investigating complaints, issuing codes of practice and guidance, maintaining a register of Data Protection Officers. Any failure to comply with DPA may lead to investigation by the ICO which could result in serious financial or other consequences for LAM Communications.
Breach of Policy
In the event that an employee fails to comply with this policy, the matter may be considered as misconduct and dealt with in accordance with LAM Communications Disciplinary Policy.
Any individuals or organisations with whom LAM Communications data has been shared may be personally liable for any breach of the EU GDPR.
Dealing with a Data Breach
If a data breach is suspected, the person who identified the breach should immediately:
Following notification of a breach, the Security Information Risk Owner will take the following action as a matter of urgency:
E&OE LAM Communications Ltd.
At Junksale Ltd, we value your privacy. While we need to collect certain information from you in order to process your orders and make sure we provide essential customer service to our customers, we protect your personal information. Please read this statement to find out how we do that.
On our website, we allow our visitors to purchase products online. In order to process the orders, we must collect your full name, address, delivery address (if different), telephone number, email address, and credit card information, including the type of card, the card number, expiration date, and card holder’s name. We make sure that this is collected and transmitted using secure technology. It is stored by us on a secure server to allow us to process credit card reconciliations, provide customer service, and handle audits and warranty claims, among other purposes.
As a convenience to our online purchasers, we may also offer them the convenience of being able to keep their personal information (but not their credit card information) stored in an online profile or customer account. This will make shopping easier for our repeat customers, as they will not have to re-enter their information every time they make a purchase. Users who choose this option will select a password, which will be the only way this information can be accessed, and they will be able to modify, change, or correct their information at any time. Customers who want to delete access to their online profiles can do so by calling customer services on 01226 361700 or emailing: sales@junksale.co.uk
We also allow our users to sign up for our mailing list by registering for our mailing list with their name and email address or by checking the appropriate box when purchasing. Users can remove their information from our mailing list at any time by sending an email with those instructions to sales@junksale.co.uk. In addition, every email from us will come with instructions for how to unsubscribe. For customers who have not made an online purchase, this will also remove their information from our database.
Sharing Information
We will not disclose any of your personally identifiable information except as necessary to fulfil your order, or when we have your permission, or under special circumstances, such as when we believe in good faith that the law requires it.
We store all personal information on our password-protected secure servers.
Cookies are information that is stored by the server on the client side of a client/server communication. Typically, a cookie records your preferences when using a particular site. Cookies are commonly used to rotate the banner ads that a site sends so that it doesn’t keep sending the same ad as it sends you a succession of requested pages. They can also be used to customise pages for you based on your browser type or other information you may have provided the Web site. Web users must agree to let cookies be saved for them, but, in general, it helps websites to serve users better. This website may set cookies on your computer to provide you with a better shopping experience and customised information by saving you time. However, you may set your browser to refuse the cookies automatically or you may manually erase it from your browser.
For our internal purposes, we gather the date, time, pages visited, originating search engine, and IP address of all visitors to our site. We keep this information for our internal security audit log and systems administration purposes, to help diagnose problems with our server, and to administer our website.
Introduction
Junksale Ltd regards the lawful and correct processing of personal and sensitive data as an integral part of its purpose. Junksale believes this is vital for maintaining the confidence of customers, employees and other stakeholders about whom we process data, and ourselves.
Policy Statement
This Data Protection Policy explains how Junksale will meet its legal obligations concerning confidentiality and data security standards. The requirements within the policy are primarily based upon the EU General Data Protection Regulation (EU GDPR), which is the key piece of legislation covering data security and confidentiality of personal and sensitive personal data in the European Union.
The main focus of this policy is to provide guidance about the protection, sharing and disclosure of personal data, but it is important to stress that maintaining confidentiality and adhering to data protection legislation applies to anyone handling personal data or personally sensitive data on behalf ofJunksale.
The Digital Economy Act 2017 requires every data controller (i.e. organisation) in the UK to pay a fee to the Information Commissioner’s Office (ICO) and outline the categories of data they hold about people, and what they do with it.
Junksale is registered with the ICO Under registration reference ZA268750 for the purposes of Retail and Wholesale.
Certain types of data are regarded as sensitive and attract additional legal protection. Sensitive personal data is considered to be any data that could identify a person such as:
The eight Data Protection principles that lie at the heart of the EU GDPR give the Regulation its strength and purpose. To this end, Junksale fully endorses and abides by the principles of data protection. Specifically, the six principles require that:
Personal data and sensitive personal data must not be used other than for the specific purpose required to deliver a product or service. The individual should always know that their data is being processed. When that data is especially sensitive, consent is required before the data can be processed by Junksale
All data collected from people under the age of 16 (unless there are concerns about mental capacity in which case this should be extended) is to be treated as sensitive personal data.
A record can be in computerised and/or in a physical format. It may include such documentation as:
Backup data (i.e. archived data or disaster recovery records) also falls under the DPA; however, a search within them should only be conducted if specifically asked for by an individual as an official Subject Access Request.
Rights of Access by Individuals
The EU GDPR gives every living person (or their authorised representative) the right to apply for access to the personal data which organisations hold about them irrespective of when and how they were compiled, i.e. hand-written records, electronic and manual records held in a structured file. This is called a Subject Access Request. The EU GDPR treats personal data relating to employees, members and clients alike.
Practical Implications
Understanding and complying with the eight Data Protection Principles is the key to understanding and complying with Junksales’ responsibilities as the data controller. Therefore, Junksale will, through appropriate management, and strict application of criteria and controls:
In addition, Junksale will ensure that:
Roles and Responsibilities
Maintaining confidentiality and adhering to data protection legislation applies to everyone at Junksale. Junksale will take the necessary steps to ensure that everyone managing and processing personal data understands they are responsible for following good data protection practices. Employees will receive training and sign the Junksale Data Protection Policy as part of their induction.
All employees have a responsibility to:
Failure to adhere to any guidance in this policy could mean an individual(s) being criminally liable for deliberate unlawful disclosure under the EU GDPR. This may result in criminal prosecution and/or disciplinary action.
The company Directors are responsible for:
Security Information Risk Owner – The Director and Company Secretary holds the post of Security Information Risk Owner. Responsibilities include:
In the Security Information Risk Owner’s absence, advice can be gained from https://ico.org.uk/.
The Information Commissioner’s Office (ICO) – The Information Commissioner’s Office is responsible for overseeing compliance e.g. investigating complaints, issuing codes of practice and guidance, and maintaining a register of Data Protection Officers. Any failure to comply with DPA may lead to an investigation by the ICO which could result in serious financial or other consequences for Junksale.
Breach of Policy
In the event that an employee fails to comply with this policy, the matter may be considered as misconduct and dealt with in accordance with Junksale Disciplinary Policy.
Any individuals or organisations with whom Junksale data has been shared may be personally liable for any breach of the EU GDPR.
Dealing with a Data Breach
If a data breach is suspected, the person who identified the breach should immediately:
Following notification of a breach, the Security Information Risk Owner will take the following action as a matter of urgency:
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